🚀 Welcome to ERP Crystal Symphony!
A faster, smarter, and more efficient way to manage your business. We are transitioning from ERP One Core to ERP Crystal Symphony to provide a modern, intuitive, and scalable solution that meets evolving business needs.
📌 Why Are We Moving to ERP Crystal Symphony?
As businesses grow, they need more flexibility, speed, and an enhanced user experience. The transition to ERP Crystal Symphony brings:
✅ Enhanced Performance – Faster transaction processing and reporting.
✅ Improved User Experience – A more intuitive and user-friendly interface.
✅ Seamless Data Handling – Enhanced data management and compliance.
✅ Future-Ready System – Designed to scale with business needs.
Data Migration Details
To ensure a smooth transition
- All data from April 1, 2018, onward will be transferred to ERP Crystal Symphony.
- Data before April 1, 2018, will not be migrated. Users may download and save older reports before the transition.
🛠️ Getting Started with ERP Crystal Symphony
Step 1: Register Your Account
- Visit the ERP Crystal Symphony Login Page – Click on “Sign Up” below the login form.
- Verify Your Email – Enter your email, click “Send verification code,” and input the code received.
- Create Your Username – Use the format
username_accountname(e.g.,john_mycompany) in lowercase. - Set a Secure Password – Choose a strong password and confirm it.
- Complete Registration – Review your details and click “Create” to finalize your account.
📌 For a detailed guide, check out the User Registration Guide.
🔒 Security: Two-Factor Authentication (2FA)
To enhance security, users can enable Two-Factor Authentication (2FA) using either Google Authenticator or Email Authentication.
Using Google Authenticator
- Install an Authenticator App – Download Google Authenticator or Microsoft Authenticator.
- Scan the QR Code – Go to the 2FA setup page in ERP Crystal Symphony and scan the provided QR code.
- Verify Setup – Enter the 6-digit code from the authenticator app to confirm activation.
Using Email Authentication
- On the Two-Factor Authentication page, you will find a button for Authentication Using Email.
- A 6-digit OTP will be sent to the user’s registered email.
- Enter the OTP to complete the authentication process.
📌 Sessions will be valid for 6 hours after authentication.
📌 Learn more in the Two-Factor Authentication Guide.
💻 System Requirements
Ensure your system meets the following requirements for optimal performance:
- Stable Internet Connection – Required for seamless access.
- Up-to-Date Web Browser – Use the latest version of Chrome, Firefox, Safari, or Edge for security and performance.
- Valid User Credentials – Ensure secure access to your business data.
🔄 ERP One Core Will be Retired
- ERP One Core will be available as backup system till April 30, 2025 and will be retired thereafter.
✨ What’s New in ERP Crystal Symphony?
Key Enhancements
🚀 Faster Processing – Improved transaction handling and reporting.
📊 Advanced Reporting – Gain better insights with enhanced reporting tools.
🎯 User-Friendly Experience – A more intuitive and easy-to-use interface.
📢 Next Steps
✅ Download Historical Data: Ensure you save any required data from before April 1, 2018.
✅ Start Using ERP Crystal Symphony: Begin managing daily operations with the new system.
✅ Explore New Features: Take advantage of the enhanced functionalities for better efficiency.
📩 Need help? Our support team is ready to assist you.
This upgrade is focused on making business management simpler, faster, and more efficient! 🚀